Returns Policy

If you are not completely satisfied with your purchase you may contact us within 5 days of receiving your plants, please note once trees are planted they are not eligible for returns. We ask that you do not dispose of the packaging in which you received the plant(s), in the event the packaging is been dispose off we can ship original packaging materials at your expense. We will issue a return label and prepay the return shipping cost and provide instructions, plants must be package in the same manner as we shipped them in order to avoid plants from shifting inside the boxes during the return process and arrive damage. Once we receive the returned plant(s) at our facility we will inspect the plants and provide additional comments as needed or issue a full refund to same form of payment originally received.

Replacement Policy

In the event the plant(s) received are not in the quality expected please contact us within 5 days of receiving the plant(s), we ask that you provide images supporting the defects or mishandling along with details of damages, we will evaluate immediately and provide replacement options.