Every plant we ship is GUARANTEE for a period of 30 DAYS from the day it is received.
We hope that you enjoy your new plant(s), Every plant we ship is GUARANTEE for a period of 30 DAYS from the day it is received. our main objective is to ensure a great customer experience and deliver great quality plants for your enjoyment. We love our plants and we hope that you will as well, in the event your plant(s) do not arrive in healthy conditions we ask that you contact us as soon as possible, provide details images supporting the reason(s) for damages, you can count on us for advise or possible solutions, or provide a replacement plant if needed at no cost to you.
In order to ensure that plant(s) purchased from our shop will thrive for years to come is important to follow a few simple steps. Plants shipped online are in complete darkness for several days, is normal for plants to stress during this process, do not repot plant(s) for indoor use for 2-4 weeks, we recommend dropping the plant as is in its existing pot in a deco planter of your choice, allow your new arrival to gradually climatize to their new environment, humidity levels, lighting and temperatures.
Please do not hesitate to contact us with any questions or concerns. Our friendly customer service team is here to help.
Enjoy your Plants
Eureka Farms Team.