Ordering Plants online has never been easier, We ship most orders within 1-2 days from the moment orders are received, we can deliver plants nationwide and reach most regions within the eastern and central regions of the US within 3 days, some areas in the North West may take up to 6 days for delivery. We can only ship during weekdays, most carriers will not pick up packages over the weekends, orders received over the weekends will be shipped the following Monday.
How much will shipping cost?
Shipping is Free (On Select Orders) to all zones within the US, except Alaska and Hawaii.
How do we ship.
We currently ship our plants using UPS, FedEx or USPS, as we have found them to offer the most reliable delivery service.
How Fast do we Ship.
Most orders ship 1-2 days from the moment orders are received.
How often do we ship.
We ship packages daily, some exceptions may apply to the pacific zones depending on zip codes.
How we pack our plants.
We package our plants in a tightly secure method to prevent damage during transit, regardless of the direction the box is handled, the plant is completely secured to prevent shifting of the plant inside the box.
How do I check the status of my order?
Once your order is shipped, you'll receive an email with a tracking number, you can use to check its status.
When can I expect to receive my order?
Expect to receive your plant from the day We ship as follows.
Eastern Zones 2-3 days
Central Zones 3-4 days
Pacific Zones 5-7 days
Please be advise we do not offer free freight for orders placed from Alaska or Hawaii, we can only ship by Air Service 2-3 days, an additional express air shipping option applies as detailed below.
6in Plants Express shipping $20
2gal Plants Express shipping $60
Shipping during winter months.
Most Tropical plants are sensitive to extreme cold conditions, once cold temperatures are expected to fall below freezing it will not be safe to ship life plants, we carefully manage shipping decisions during winter months and determine when is safe to ship, please be advise we may need to hold orders until conditions are appropriate to safely ship the plants.
Shipping during summer months.
Most Tropical plants are sensitive to extreme hot days during summer months, once temperatures are expected to rise above 90 degrees Fahrenheit it is not be safe to ship life plants, we carefully manage shipping decisions during extreme hot days and determine when is safe to ship, please be advise we may need to hold orders until conditions are appropriate to safely ship the plants.
Express shipping optional
2nd Day air freight option is available for an additional fee.
When I receive my plants.
Once your new plants arrive we recommend not to repot or fertilize your new arrivals for at least 4 weeks, plants shipped online are in complete darkness for several days, is normal for plants to stress during this process, We recommend to allow the plants to climatize to their new environment, place the plant(s) in a low to medium light area for several days so it can gradually transition and adjust to light, after a few days you may transition it to bright indirect light as close as possible to a window or glass door. You may water if soil is dry, if moist allow the soil to dry before watering, it may take 7-12 days depending on the size of the plant.
What can I expect.
A beautiful healthy Plant that will enhance and beautify any space, free from pest and disease, shipped directly from our greenhouse and delivered to your door. We care for and maintain our plants to the highest standards, The plant(s) you will receive will be similar to the image as advertised, however all plants are different, exact match cannot be guaranteed.
We hope that you enjoy your new plants! Our main objective is to deliver base on your Satisfaction Guarantee Policy, All plants are guarantee for a period of 30 days. Please do not hesitate to contact us with any questions or concerns. Our friendly customer service team is standing by to help.