Accessibility Statement

Eureka Farms is committed to ensuring that our website is accessible to everyone, including people with disabilities. We are actively working to improve the accessibility of eureka-farms.com and to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

Our Commitment

We believe that everyone deserves equal access to information and the ability to shop for plants online, regardless of ability. Our team is working to identify and resolve accessibility barriers across our website, including navigation, product pages, checkout, and all customer-facing content.

Standards We Are Working Toward

We are working to conform to the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including those who use screen readers, keyboard navigation, or other assistive technologies.

Known Limitations

We are currently in the process of addressing the following areas:

  • Keyboard navigation improvements for our product menus
  • Adding descriptive labels to product and navigation buttons
  • Adding captions to video content
  • Improving form labels and accessibility of email sign-up features

We are actively working to resolve these items and expect continued improvements over the coming months.

How to Get Help

If you experience any difficulty accessing any part of our website, or if you need content provided in an alternative format, please contact us directly. We will do our best to assist you promptly.

Phone: 305-234-9588
Monday through Saturday, 8am to 5pm EST

Email: support@eureka-farms.com

Live Chat: Available on our website during business hours

We aim to respond to all accessibility-related requests within 2 business days.

Feedback

We welcome your feedback on the accessibility of our website. If you notice any barriers or have suggestions for improvement, please reach out using the contact information above. Your input helps us improve the experience for everyone.

This statement was last updated on June 20, 2026.