Lady Palm, Rhapis Excelsa, Indoor Queen Palm

Additional Care and Maintenance Tips

My new plant arrived, Thank you for trusting Eureka Farms with your recent purchase, We grow and care for our plants and hope that you will too, our main objective is to ensure a great customer experience and deliver great quality plants for your enjoyment. Plants shipped online are in complete darkness for several days, is normal for plants to stress during this process, do not repot for 2-4 weeks, we recommend dropping the plant in its existing pot as is in a deco planter of your choice, allow your new arrival to gradually climatize to its new environment, humidity levels, lighting and temperatures.

Light, Bright indirect light for indoor use, if is bright enough to read is bright enough for plants, if outdoors place in indirect sun light under Shade.

Water, allow the top 1-2 inch of Soil to dry out, may take 5-7 days, water slowly to allow the soil moist evenly.

Humidity, most Tropical plants can benefit from regular moisture, a humidifier or regular misting is recommended regularly during winter months.

Fertilizing, no need to fertilize right away, We fertilize our plants during the production phase with slow release fertilizer which can last an additional 2-3 months supplying residual nutrients to the plant. Once you do decide to fertilize You may use a fertilizer formulated for interior plants, preferably a slow release fertilizer 180 days duration, fertilize during spring or fall base on label instructions.

PLACEMENT AND TEMPERATURE - Selecting the right location for your plant indoors is very important, micro climates can affect the health of the plant, make sure the plant does not receive air draft from near by AC/Heating vents, or warm air if close to a freezer, the foliage will dehydrate faster than it can hydrate from moisture in the air or in the soil, eventually turning brown and dropping, when plants are properly watered and care for and still display signs of wilting or seem sad it may help to relocate the plant to a different area for brighter indirect light. Please note most tropical plants are from the tropics, proper moisture is required for their health and survival, we highly recommend to bring your tropical plants indoors when temperatures are expected below 45s during winter months or above 90 during summer months, extreme weather can severely damage the plant.

Backed by our 30 days Satisfaction Guarantee

We hope that you enjoy your new plants! We grow and care for our plants from cuttings, seeds or liners, we hand select the best quality available before shipping to your home or office. Please do not hesitate to contact us with any questions or concerns. Our friendly customer service team is here to help.

More Frequently Ask Questions

Is it safe to ship plants by mail?

We Believe it is, let us prove it, our success rate sipping plant(s) online is well over 99%.

How do you measure height for indoor plants?

For indoor plants we measure approximate height from the bottom of the pot to the top of the plant.

Are plant(s) purchased online guarantee?

All plants are guarantee for a period of 30 days, We offer a Satisfaction Guarantee Policy.

Can I order during winter months?

Yes you can, however most Tropical plants are sensitive to extreme cold conditions, once cold temperatures are expected to fall below freezing it will not be safe to ship life plants, we carefully manage shipping decisions during winter months and determine when is safe to ship, please be advise we may need to hold orders until conditions are appropriate to safely ship the plants.